Cibusy Terms of Service

User Agreement and Terms of Use

Effective Date: December 12, 2025

1. Parties and Scope

This User Agreement ("Agreement") is entered into between Cibusy ("Company", "we", "us", "our") and natural persons ("User") who wish to use the mobile application, website, desktop software and all other services ("Cibusy Platforms") provided by Cibusy.

This agreement is binding on all users who benefit from Cibusy services.

2. Service Definition

Cibusy provides its users with:

  • Making reservations at restaurants and venues
  • Creating orders and making payments
  • Viewing and sharing content about venues
  • Making user reviews and ratings
  • Messaging and communication

services.

Cibusy reserves the right to change, improve and terminate the scope and features of the services without prior notice.

3. User Obligations

Users accept, declare and undertake that:

  • All information they provide is accurate and up-to-date
  • They use their accounts only on their own behalf
  • They will use the services provided by Cibusy only for lawful purposes
  • They will not harm the rights of other users, venues and third parties

4. User Generated Content

Users:

  • May share comments, reviews, photos, messages and similar content ("User Content")
  • Are solely responsible for all content they share
  • Cibusy reserves the right to monitor, not publish, delete or edit shared content
  • User agrees to grant Cibusy a non-exclusive, free and perpetual right to use and publish the content they upload globally

5. Purchase and Payment Transactions

Payment can be made within the scope of reservation and order transactions to be made via Cibusy. Payments are processed securely through third-party payment providers.

Cibusy is the technical infrastructure provider in payment transactions; the responsibility of the relevant venues continues for matters such as reservation cancellation, refunds, order contents and service quality.

6. Prohibited Use and Behaviors

Users cannot:

  • Share misleading, false, insulting, threatening, discriminatory or illegal content
  • Engage in spam, fraud, abuse, system manipulation, automatic bot use
  • Attempt to violate the security of the software
  • Share personal data of third parties illegally
  • Engage in intellectual and industrial property rights violations

Cibusy reserves the right to suspend or close accounts in such violations.

7. Intellectual Property Rights

All intellectual property rights relating to trademarks, logos, software, design, content and system infrastructure belong exclusively to Cibusy. Users may not reproduce, distribute or use any elements belonging to Cibusy without permission.

8. Disclaimer

Cibusy makes no commitment and is not directly responsible for:

  • The accuracy and completeness of content on the platform
  • The quality of services provided by third parties (venues and businesses)
  • Commercial and legal relations between users

9. Termination of Agreement

The User may terminate this Agreement at any time by closing their account.

Cibusy has the right to suspend, terminate memberships and block access in case of user actions contrary to this agreement or current legislation.

10. Applicable Law and Jurisdiction

This Agreement is subject to the laws of the Republic of Turkey.

Istanbul (Anatolian) Courts and Enforcement Offices have jurisdiction in all disputes between the parties.

11. Right to Amend

Cibusy reserves the right to update and change the provisions of this Agreement at any time. Updated texts become effective from the date they are published on the platform.

12. Contact

For all questions and requests:

Last updated: December 12, 2025